Member Onboarding & Retention with Jenna Goins, CAE
In this episode of The Association Podcast, we welcome Jenna Goins, MS, MBA, CAE, Director of Membership & Marketing at NACUFS, to discuss the member experience. We explore the importance of onboarding, the differences between trade and professional organizations, and how technology can support engagement and retention. Plus, we dive into strategies for identifying and reconnecting with at-risk members.
In The Association Podcast Episode 49:
- Optimizing Member Onboarding
- Engaging At-Risk Members
- Aligning Technology for Retention
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