How CX, Best-in-Class, and Ensuring Fit Define a Business with Pete Zimek
Pete Zimek, Founder and CEO of Novi AMS joins us to talk about Novi and QuickBooks’ unique value proposition to the association market. We hear about how a hyper-focus on best-of-breed technology and integrations, customer experience, and transparent alignment with customers is the key to successful relationships.

In The Association Podcast Episode 25:
- A Serial Entrepenuer’s Story
- Leading with Customer Experience (CX)
- Why Focus Matters
- Why Selecting an AMS is About Fit
Listen on Apple Podcasts
Listen on Spotify
At The Association Podcast, we are always looking for fresh perspectives on the association industry. Do you or someone you know want to share your perspective with us? Contact Joe, Jake, and Ben using the form below.